Frequently Asked Questions
Quick answers to help you shop confidently on BUNDLIV.
What is BUNDLIV?
BUNDLIV is an online marketplace in Pakistan where you can shop for authentic products without creating an account. We offer cash on delivery and fast shipping across Pakistan.
Do I need to create an account to shop?
No. You can browse products and place orders without signing up or creating an account. Simply add items to cart and checkout with your delivery details.
What payment methods are accepted?
BUNDLIV primarily offers Cash on Delivery (COD). You pay in cash when the courier delivers your order to your doorstep.
How long does delivery take?
Delivery time depends on your location. Most orders within major cities arrive in 2-4 business days. Remote areas may take 5-7 business days.
Can I track my order?
Yes. After placing your order, you receive a unique order ID. Visit the Track Order page and enter your order ID to see real-time shipment status.
What if I receive a damaged or wrong product?
Inspect your order upon delivery. If the product is damaged or incorrect, refuse the delivery and contact our support team immediately for resolution.
Is cash on delivery safe?
Yes. Cash on delivery is safe because you only pay after inspecting the product. If the item does not match your order or is damaged, you can refuse delivery.
How do voucher codes work?
Enter your voucher code at checkout. If valid, the discount will be applied to your order total. Vouchers may have minimum purchase amounts or expiry dates.
Can I cancel my order?
Yes, if your order status is still 'Pending' or 'Processing'. Contact support with your order ID. Once shipped, cancellation is not possible.
Which areas do you deliver to?
BUNDLIV delivers nationwide across Pakistan. We ship to all major cities and most remote areas using trusted courier services.
Are products authentic?
Yes. All products are verified before listing. We work with trusted sellers and brands to ensure product authenticity and quality.
How do Lightning Deals work?
Lightning Deals are flash sales with limited stock and time. They feature countdown timers. When the timer expires or stock runs out, the deal ends.
Can I leave a product review?
Yes. After receiving your order, you can leave a star rating and written review on the product page to help other customers make informed decisions.
What is the return policy?
Inspect the product upon delivery. If damaged or incorrect, refuse acceptance immediately. For post-delivery issues, contact support within 24 hours with photos.
How can I contact customer support?
Use the Contact page to submit your query, or reach out via WhatsApp using the number provided on the website. Support team responds within 24 hours.
Common Situations & Solutions
First-time online shopper
BUNDLIV is beginner-friendly. No account needed. Browse, select product, enter address, choose cash on delivery, and confirm order.
Buying a gift for someone in another city
Enter the recipient's address during checkout. The product will be delivered to them, and they can pay cash on delivery.
Concerned about product quality
Read customer reviews and ratings on the product page. All products are verified. Inspect item upon delivery before payment.
Avoiding online payment fraud
Cash on delivery eliminates online payment risks. You only pay cash when the product arrives at your doorstep.
Shopping on mobile phone
BUNDLIV website is fully mobile-responsive. Browse, add to cart, and checkout seamlessly from your smartphone.
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Still Have Questions?
Contact our support team for personalized assistance.
Contact Support Start Shopping